Credential Engine Board of Directors

Joe Bhatia
President and CEO
Joe Bhatia began his tenure as president and chief executive officer of the American National Standards Institute (ANSI) on January 1, 2006. Prior to joining ANSI, Bhatia held the position of executive vice president and chief operating officer of the international group at Underwriters Laboratories Inc. (UL). During his tenure with the organization Bhatia assumed positions of progressive leadership in global business operations. His areas of responsibility included engineering, governmental and congressional liaisons, external affairs, follow-up (certification) services and direction of UL’s $300+ million international operations. In 2013, Bhatia was elected to serve as president for the Pan American Standards Commission (COPANT); he previously served as COPANT vice president for four years. He also serves as vice chairman of the Industry Trade Advisory Committee on Standards and Technical Trade Barriers (ITAC 16), a joint program of the U.S. Department of Commerce and U.S. Trade Representative. A member of the International Organization for Standardization (ISO) Council and its Standing Committee on Strategies, Bhatia also holds a seat on the Oakton Community College Education Foundation Board and recently retired as a member of the National Fire Protection Association Board of Directors. In addition to his numerous professional affiliations, Bhatia is a frequent lecturer in the U.S. and around the world on topics such as international trade, technical developments, commercial market access, and health, safety and environmental concerns. Bhatia holds a Bachelor of Science in electrical engineering and a Master of Science in business management. He and his wife, Punita, have two sons.
Chris Bustamante
Chris Bustamante, Ed.D., serves as the president of Rio Salado College, the largest of the ten Maricopa Community Colleges located in metropolitan Phoenix, Arizona. The college serves nearly 56,500 students annually with nearly 29,000 students online. Bustamante is a well-known advocate for increasing access to higher education and degree completion, and for forging transformational partnerships with business, government and other educational providers. Bustamante was appointed president of Rio Salado College in June 2010 after serving as the college’s interim president, vice president of community development and student services, and dean of academic affairs. Previously, he served in senior level government affairs positions for the Maricopa County Community College District, as the assistant to the superintendent for community and government relations for the Phoenix Union High School District and as a legislative aide in the Arizona House of Representatives. He serves on many national and state boards. For a full list of Dr. Bustamante’s board associations, please click here.
Anthony Carnevale
Research Professor and Director
Anthony Carnevale, Ph.D., currently serves as research Professor and Director of the Georgetown University Center on Education and the Workforce, a position he has held since the Center was created in 2008. Between 1996 and 2006, Carnevale served as Vice President for Public Leadership at the Educational Testing Service (ETS). While at ETS, Carnevale was appointed by President George Bush to serve on the White House Commission on Technology and Adult Education. Before joining ETS, Carnevale was Director of Human Resource and Employment Studies at the Committee for Economic Development (CED), the nation’s oldest business-sponsored policy research organization. While at CED, Carnevale was appointed by President Clinton to Chair the National Commission on Employment Policy. Carnevale was the founder and President of the Institute for Workplace Learning (IWL) between 1983 and 1993. The IWL worked directly with consortia of private companies to develop high performance work systems and to develop more effective work and training systems. While at the IWL, Carnevale was appointed by President Reagan to chair the human resources subcommittee on the White House Commission on Productivity between 1982 and 1984. Prior to founding IWL, Carnevale also served as Director of Political and Government Affairs for the American Federation of State, County and Municipal Employees (AFSCME), the largest union in the AFL- CIO. He has also served a senior staff member in both houses of the U.S. Congress. He was appointed Majority Staff Director on the Public Financing Sub-Committee of the House Committee on Government Operations during consideration of the value added tax proposals and revenue sharing. Carnevale joined the Senate Budget Committee shortly after it was established by the passage of the Budget Impoundment and Control Act of 1974. He was responsible for budget development and enforcement in Budget Function 500: all accounts in Education, Training, Employment Policy and Social Services. Subsequently, he also served as senior economist for the Senate Democratic Leadership Council. In 1993, President Clinton appointed Carnevale as chairman of the National Commission for Employment Policy, and in l994, Secretary of Commerce Ronald Brown appointed Carnevale to the Board of Overseers for the Malcolm Baldrige National Quality Award. In 2013, Carnevale received the Truman award from the American Association of Community Colleges and the Morris T. Keeton Adult and Experiential Learning Award by the Council for Adult and Experiential Learning. Carnevale received his B.A. from Colby College and his Ph.D. in public finance economics from the Maxwell School at Syracuse University. Before coming to Washington, D.C., Carnevale worked as a research economist with the Syracuse University Research Corporation. During that time, he co-authored the principal affidavit in Rodriguez v. San Antonio, a U.S. Supreme Court action to remedy unequal tax burdens and education benefits. This landmark case resulted in significant fiscal reforms in a wide variety of majority of states.
Waded Cruzado
Since January of 2010, Waded Cruzado, Ph.D., has served as the 12th President of Montana State University, and during that time she has significantly reshaped the face and future of the state's first land-grant institution. She is a passionate champion of the land-grant's tripartite mission of education, research and public outreach, as well as the important role higher education plays in the development of individuals and the prosperity of the nation. Montana State University has set new student enrollment records under President Cruzado's leadership, becoming the fastest-growing and largest university in the state since 2014 at almost 16,000 students. During the last two years, Montana State University has also registered the highest retention and graduation rates in the state. With 64 Goldwater Scholars, Montana State University is a leader in this prestigious scholarship for students in math, science and engineering and is ranked in the top 10 universities in the nation. In 2013 President Cruzado obtained approval from the Board of Regents to designate the Honors Program as the MSU Honors College. During her tenure, the number of Presidential scholarships has almost quadrupled, with 758 applicants in the fall of 2015. Montana State University received legislative support under President Cruzado's leadership to expand by 50 percent the WWAMI cooperative medical education program for the first time in 38 years. WWAMI is a 40-year-old cooperative medical education program involving Washington, Wyoming, Alaska, Montana and Idaho. Montana students spend their first year at MSU and then go to the University of Washington School of Medicine. The legislature also supported the creation of a Veterinary Medicine Program at MSU in partnership with Washington State University. Modeled after WWAMI, it is the only Veterinary Medicine Program in the state. President Cruzado has consistently reaffirmed the importance of a campus environment that places student success as the top priority. To that end, she has made student retention a major priority of the university by funding numerous programs and appointing an executive officer to oversee related initiatives in increasing students' financial literacy, helping more students graduate in four years and providing more student support services such as tutoring, mentoring and advising. President Cruzado has provided new pathways to higher education with the establishment of Gallatin College Montana State University and its range of two-year degrees and one-year certificates. Gallatin College MSU had been formerly known as MSU-Great Falls College of Technology in Bozeman and was located away from the central campus. Under President Cruzado's leadership, in 2013 Montana State University won a grant from the Blackstone Charitable Foundation for the Blackstone LaunchPad, a program that introduces entrepreneurship as a viable career option and provides university students with a network of venture coaches and entrepreneurial support to transform new ideas into sustainable companies. President Cruzado was honored as the 2011 Michael P. Malone Educator of the Year from the Montana Ambassadors for demonstrating outstanding accomplishment, excellence and leadership in the field of education. She also was recognized as a Paul Harris Fellow by Rotary International and, in November 2012, the Association of Public and Land-Grant Universities awarded President Cruzado the Seaman A. Knapp Memorial Lectureship, in honor of the founder of the Cooperative Extension Service. In 2012, President Barack Obama appointed President Cruzado to the Board for International Food and Agricultural Development, a seven-member advisory council that advises USAID on agriculture, rural development and nutrition issues related to global food insecurity. In 2013, President Cruzado also began serving on Montana’s Governor Steve Bullock’s Equal Pay for Equal Work Task Force. In the aftermath of the Boston Marathon tragedy in 2013, the University of Massachusetts Dartmouth announced a three-person task force to conduct a wide-ranging review of its policies and procedures, with President Cruzado serving as the task force's chair. In 2014, President Cruzado was elected to serve a three-year term on the Association of Public and Land-grant Universities Board of Directors, the governing and policymaking body of the oldest university association in the nation. In 2015, President Cruzado received the “Hero” Award from the National Alliance on Mental Illness - Montana Chapter, for her initiative and commitment to the establishment of the MSU Center for Mental Health Research and Recovery, with an emphasis on suicidality. In that same year, President Cruzado was appointed to the inaugural Hispanic Advisory Board for TIAA-CREF. Prior to coming to MSU, President Cruzado served as executive vice president and provost at New Mexico State University, a post she held since Sept. 1, 2007, and served as NMSU's interim president from 2008-2009. She also served as Dean of the College of Arts and Sciences at NMSU (2003-2007) and as Dean of the College of Arts and Sciences at Puerto Rico’s land-grant university, the University of Puerto Rico at Mayaguez.
Barbara Gellman-Danley
Barbara Gellman-Danley, Ph.D., assumed the presidency of the Higher Learning Commission on July 7, 2014. Prior to joining the Commission, Gellman-Danley was the president of University of Rio Grande/Rio Grande Community College from 2009-2014. She also served as a vice chancellor at the Ohio Board of Regents, president at Antioch University McGregor, vice president at Monroe Community College, and vice chancellor at the Oklahoma State Regents for Higher Education. Her past involvement with the Commission includes serving as a peer reviewer for 10 years. Gellman-Danley served on several boards and commissions in her career, including the Association of Governing Boards (AGB) Council of Presidents, the American Council on Education (ACE) Commission on Education and Attainment, the Council on Adult and Experiential Learning (CAEL) board and the ETS National Community College Council. As president at two institutions, she served on the boards of local Chambers of Commerce and economic development groups. Gellman-Danley consulted at over 30 institutions on strategic planning, the role of technology in higher education, distance learning and related topics. Gellman-Danley holds a Bachelor of Science from Syracuse University, a Master of Library Science from Simmons College, a Master of Business Administration from Oklahoma City University, and Ph.D. in Communication from the University of Oklahoma. She also did post-graduate work at New York University and earned continuing education from Cornell University, Harvard University and the University of Chicago. Gellman-Danley earned her credential as a Certified Professional Coach (CPC) from the Institute for Professional Excellence in Coaching (IPEC) in 2016, as well as her certification as an Energy Leadership Index-Master Practitioner (assessment tool). Combined with her doctoral training in communication, her focus is executive coaching.
Jim Gibbons
President and CEO
Jim Gibbons is the president and CEO of Goodwill Industries International. Prior to Goodwill®, Gibbons served as the president and CEO of National Industries for the Blind as well as Campus Wide Access Solutions, a division of AT&T. Gibbons earned his B.S. in industrial engineering from Purdue University, and a MBA from the Harvard Graduate School of Business Administration, where he was the first blind person to graduate with a Harvard MBA. Gibbons has received several awards and recognitions for his work, including being recognized by The Non Profit Times among their 2014 Power & Influence Top 50, the 2014 Distinguished Engineering Alumni Award from Purdue University, the 2010 National Jefferson Award for Greatest Public Service Benefiting the Disadvantaged and the 2010 SmartCEO EcoCEO award for organizational commitment to the environment. Gibbons recently served a two-year term on the White House Council for Community Solutions as appointed by President Obama. Gibbons writes for the Huffington Post and tweets from: @jdgibbons
Eleni Papadakis
Executive Director
Since 2007, Eleni Papadakis has served as the executive director of the Workforce Training and Education Coordinating Board in Washington State. Prior to this, Papadakis was the vice president for planning and advancement with the Commonwealth Corporation in Boston, where she also served as the vice president and director for the Center for Workforce Innovation and as the director for program services. Papadakis also owned and operated a small business, a restaurant, and entertainment venue in Worcester, Massachusetts. She began her career as a therapist, career counselor, and Adult Basic Education instructor. Papadakis earned her B.A. in psychology from Clark University in 1980, and her M.A. in counseling psychology from Assumption College in 1982. Papadakis has served on the boards of a number of local, state, and national organizations dealing with educational access and workforce development. In her local community, she has served on the boards of theatre organizations, community action agencies, voters’ rights, and youth services organizations.
Carol Quillen
Carol Quillen, Ph.D., has led Davidson College in reimagining the liberal arts experience, creating a new model for higher education in an increasingly interconnected world. Davidson students gain a deep and rich liberal arts education now strengthened by skills that will enable them to adapt and thrive amidst continual shifts in the economy and around the globe. Graduates step into the world equipped to lead in the service of something larger than themselves. Quillen’s “Transition to Impact” initiatives and her support of student-and-faculty collaborative research allow students to produce new knowledge, whether working with scholars in the classroom or entrepreneurs in the community. She has affirmed Davidson’s commitment to educational excellence by cultivating partnerships that help identify students from all backgrounds whose talents enrich the community and whose leadership as graduates will transform the world. On August 1, 2011, Quillen became the 18th president of Davidson College. A respected scholar and an accomplished administrator, she arrived at Davidson from Rice University, where she served as vice president for international and interdisciplinary initiatives. She grew up in New Castle, Delaware, a small town where she says “it was second nature to support the community and look out for other people.” Quillen attended Wilmington Friends School. She earned a B.A. in American history from the University of Chicago, graduating Phi Beta Kappa with special and general honors, then received a Ph.D. in European history from Princeton University. Quillen has been tapped to lend her passion and skills to national efforts on college access and affordability. She was appointed to President Obama’s Advisory Council on Financial Capability for Young Americans. On the Davidson campus, she emphasizes that equal educational opportunity must be real and meaningful. Through The Davidson Trust, the college practices need-blind admission and meets 100 percent of demonstrated need for all students through a combination of grants and campus employment, with no packaged loans. Quillen serves on the board of directors of the National Alliance of Public Charter Schools, the Levine Museum of the New South, and the National Humanities Center. Her daughter, Caitlin, is a graduate of the University of North Carolina at Chapel Hill.
Chris Roy
Senior Director of Learning Services
Chris Roy has spent the last 25 years in the education industry and uses that experience in his position as the Senior Director of Learning Services for Microsoft Corporation. He is responsible for the global learning strategy for commercial and academic readiness. Roy and his team focus on innovation in learning and driving transformational change across Microsoft learning groups. Prior to his current role, Roy was New Horizons United President of Sales since 2010, a position he chose upon the sale of his business, United Training. Roy was the President and CEO of United Training, a technical training consortium for over 10 years. He was the original founder of United Training which was based on an initial concept developed to support enterprise accounts in Massachusetts. Under his leadership, United Training grew its membership to well over 65+ physical locations throughout North America, and struck multimillion-dollar agreements with vendors and customers. Roy holds a varied background of experiences that include marketing, consulting, sales and management roles, bringing a diverse perspective to the largest technical training consortium in North America. He was owner, President and CEO of Pinnacle Training Corporation, a Massachusetts based training company with 3 locations. This provided him with the skill set and hands–on experience needed to be responsible for all revenue-generating activities, overseeing employees, profit and loss, marketing, strategy, and sales.
Andreas Schleicher
Director for the Directorate of Education and Skills
Andreas Schleicher is Director for Education and Skills, and Special Advisor on Education Policy to the Secretary-General at the Organisation for Economic Co-operation and Development (OECD) in Paris. As a key member of the OECD Senior Management team, Schleicher supports the Secretary-General’s strategy to produce analysis and policy advice that advances economic growth and social progress. He promotes the work of the Directorate for Education and Skills on a global stage and fosters co-operation both within and outside the OECD. In addition to policy and country reviews, the work of the Directorate includes the Programme for International Student Assessment (PISA), the OECD Survey of Adult Skills (PIAAC), the OECD Teaching and Learning International Survey (TALIS), and the development and analysis of benchmarks on the performance of education systems (INES). Before joining the OECD, Schleicher was Director for Analysis at the International Association for Educational Achievement (IEA). He studied Physics in Germany and received a degree in Mathematics and Statistics in Australia. He is the recipient of numerous honors and awards, including the “Theodor Heuss” prize, awarded in the name of the first president of the Federal Republic of Germany for “exemplary democratic engagement.” He holds an honorary Professorship at the University of Heidelberg.
Elizabeth Shuler
Elizabeth Shuler is the current secretary-treasurer/chief financial officer of the AFL-CIO, one of three top-level officers for the federation and the first-ever woman elected to the position. Coming from Portland, Oregon, Shuler has been at the forefront of such progressive labor initiatives as green jobs programs and the fight for workers’ rights for many years, starting as a political activist and an organizer at the local union level. Prior to her election as secretary-treasurer of the AFL-CIO, Shuler worked her way up through the ranks of the International Brotherhood of Electrical Workers (IBEW), from Local Union 125 in Portland to the executive leadership at the international headquarters in Washington, D.C. Today, as chief financial officer of the federation, Shuler chairs the AFL-CIO Executive Council Committee on Finance, oversees the federation’s internal operations and leads the federation’s young worker and women’s initiatives and its repositioning efforts. Secretary-Treasurer Shuler also represents the AFL-CIO on various boards and committees, such as the AFL-CIO Housing Investment Trust and the Women’s Committee of the International Trade Union Confederation.