"As an external resource, the registry would help our employees find the kind of training they need that uses the modality that helps them learn best. It would be a win-win, for our employees and AT&T."
- Eric V. Mitchell, Assistant Vice President - Talent Optimization, AT&T

Credential Engine Board of Directors

Joe Bhatia
President and CEO
Joe Bhatia has served as president and chief executive officer of the American National Standards Institute (ANSI) since 2006. Previously he held the position of executive vice president and chief operating officer of the international group at Underwriters Laboratories Inc. (UL). His areas of responsibility included engineering, governmental and congressional liaisons, external affairs, follow-up (certification) services and direction of UL’s $300+ million international operations. In 2013, Bhatia was elected to serve as president for the Pan American Standards Commission (COPANT); he previously served as COPANT vice president for four years. He also serves as vice chairman of the Industry Trade Advisory Committee on Standards and Technical Trade Barriers (ITAC 16), a joint program of the U.S. Department of Commerce and U.S. Trade Representative. A member of the International Organization for Standardization (ISO) Council and its Standing Committee on Strategies, Bhatia also holds a seat on the Oakton Community College Education Foundation Board and recently retired as a member of the National Fire Protection Association Board of Directors. In addition to numerous professional affiliations, Bhatia is a frequent lecturer in the U.S. and around the world on topics such as international trade, technical developments, commercial market access, and health, safety, and environmental concerns. Bhatia holds a Bachelor of Science in electrical engineering and a Master of Science in business management.
Chris Bustamante
Chris Bustamante, Ed.D., has served as president of Rio Salado College since 2010. Rio Salado is the largest of the ten Maricopa Community Colleges located in metropolitan Phoenix, Arizona. The college serves nearly 56,500 students annually with nearly 29,000 students online. Bustamante previously served as the college’s interim president, vice president of community development and student services, and dean of academic affairs. He also served in senior level government affairs positions for the Maricopa County Community College District, as assistant to the superintendent for community and government relations for the Phoenix Union High School District and as legislative aide in the Arizona House of Representatives. Bustamante is a well-known advocate for increasing access to higher education and degree completion, and for forging transformational partnerships with business, government, and other educational providers. He serves on many national and state boards. For a full list of Dr. Bustamante’s board associations, please click here.
Anthony Carnevale
Research Professor and Director
Anthony Carnevale, Ph.D., has served as research Professor and Director of the Georgetown University Center on Education and the Workforce since the Center was created in 2008. Previously, he served as Vice President for Public Leadership at the Educational Testing Service (ETS). While at ETS, Carnevale was appointed by President George Bush to serve on the White House Commission on Technology and Adult Education. Before joining ETS, Carnevale was Director of Human Resource and Employment Studies at the Committee for Economic Development (CED). While at CED, President Clinton appointed him to Chair the National Commission on Employment Policy. Carnevale was the founder and President of the Institute for Workplace Learning (IWL) between 1983-1993, working directly with consortia of private companies to develop high performance work systems and more effective work and training systems. While at the IWL, Carnevale was appointed by President Reagan to chair the human resources subcommittee on the White House Commission on Productivity. Prior to founding IWL, Carnevale also served as Director of Political and Government Affairs for the American Federation of State, County and Municipal Employees (AFSCME), the largest union in the AFL- CIO. He has also served a senior staff member in both houses of the U.S. Congress (Majority Staff Director on the Public Financing Sub-Committee of the House Committee on Government Operations, senior economist for the Senate Democratic Leadership Council). In 1993, President Clinton appointed Carnevale as chairman of the National Commission for Employment Policy, and in l994, Secretary of Commerce Ronald Brown appointed Carnevale to the Board of Overseers for the Malcolm Baldrige National Quality Award. In 2013, Carnevale received the Truman award from the American Association of Community Colleges and the Morris T. Keeton Adult and Experiential Learning Award by the Council for Adult and Experiential Learning. Carnevale received his B.A. from Colby College and Ph.D. in public finance economics from the Maxwell School at Syracuse University.
Waded Cruzado
Waded Cruzado, Ph.D., has served as 12th President of Montana State University since 2010. During that time she has significantly reshaped the face and future of the state's first land-grant institution. She is a champion of the land-grant's tripartite mission of education, research, and public outreach, as well as the important role higher education plays in the development of individuals and the prosperity of the nation. President Cruzado was honored as the 2011 Michael P. Malone Educator of the Year from the Montana Ambassadors for demonstrating outstanding accomplishment, excellence, and leadership in the field of education. She also was recognized as a Paul Harris Fellow by Rotary International and, in 2012, the Association of Public and Land-Grant Universities awarded Cruzado the Seaman A. Knapp Memorial Lectureship, in honor of the founder of the Cooperative Extension Service. In 2012, President Barack Obama appointed Cruzado to the Board for International Food and Agricultural Development, a seven-member advisory council that advises USAID on agriculture, rural development and nutrition issues related to global food insecurity. In 2013, President Cruzado also began serving on Montana’s Governor Steve Bullock’s Equal Pay for Equal Work Task Force. In the aftermath of the Boston Marathon tragedy in 2013, the University of Massachusetts Dartmouth announced a three-person task force to conduct a wide-ranging review of its policies and procedures, with Cruzado serving as the task force's chair. In 2014, Cruzado was elected to serve a three-year term on the Association of Public and Land-grant Universities Board of Directors, the governing and policymaking body of the oldest university association in the nation. In 2015, Cruzado received the “Hero” Award from the National Alliance on Mental Illness - Montana Chapter, for her initiative and commitment to the establishment of the MSU Center for Mental Health Research and Recovery, with an emphasis on suicidality. In that same year, Cruzado was appointed to the inaugural Hispanic Advisory Board for TIAA-CREF. Prior to coming to MSU, President Cruzado served as executive vice president and provost at New Mexico State University, NMSU's interim president. She also served as Dean of the College of Arts and Sciences at NMSU and as Dean of the College of Arts and Sciences at Puerto Rico’s land-grant university, the University of Puerto Rico at Mayaguez.
Barbara Gellman-Danley, Treasurer
Barbara Gellman-Danley, Ph.D., assumed the presidency of the Higher Learning Commission in 2014. Previously, Gellman-Danley was the president of University of Rio Grande/Rio Grande Community College, vice chancellor at the Ohio Board of Regents, president at Antioch University McGregor, vice president at Monroe Community College, and vice chancellor at the Oklahoma State Regents for Higher Education. Her past involvement with the Higher Learning Commission includes serving as a peer reviewer for 10 years. Gellman-Danley has served on several boards and commissions, including the Association of Governing Boards (AGB) Council of Presidents, the American Council on Education (ACE) Commission on Education and Attainment, the Council on Adult and Experiential Learning (CAEL) board, and the ETS National Community College Council. As president at two institutions, she served on the boards of local Chambers of Commerce and economic development groups. Gellman-Danley has consulted at over 30 institutions on strategic planning, the role of technology in higher education, distance learning and related topics. Gellman-Danley holds a Bachelor of Science from Syracuse University, a Master of Library Science from Simmons College, a Master of Business Administration from Oklahoma City University, and Ph.D. in Communication from the University of Oklahoma. She also did post-graduate work at New York University and earned continuing education from Cornell University, Harvard University, and the University of Chicago. Gellman-Danley earned her credential as a Certified Professional Coach (CPC) from the Institute for Professional Excellence in Coaching (IPEC) in 2016, as well as certification as an Energy Leadership Index-Master Practitioner (assessment tool). Combined with her doctoral training in communication, her focus is executive coaching.
Jim Gibbons
President and CEO
Jim Gibbons is the president and CEO of Goodwill Industries International. Prior to Goodwill®, Gibbons served as the president and CEO of National Industries for the Blind as well as Campus Wide Access Solutions, a division of AT&T. Gibbons earned his B.S. in industrial engineering from Purdue University, and a MBA from the Harvard Graduate School of Business Administration, where he was the first blind person to graduate with a Harvard MBA. Gibbons has received several awards and recognitions for his work, including being recognized by The Non Profit Times among their 2014 Power & Influence Top 50, the 2014 Distinguished Engineering Alumni Award from Purdue University, the 2010 National Jefferson Award for Greatest Public Service Benefiting the Disadvantaged and the 2010 SmartCEO EcoCEO award for organizational commitment to the environment. Gibbons recently served a two-year term on the White House Council for Community Solutions as appointed by President Obama. Gibbons writes for the The Huffington Post and tweets from @jdgibbons.
Eleni Papadakis, Chair
Executive Director
Eleni Papadakis has served as the executive director of the Workforce Training and Education Coordinating Board in Washington State since 2007. Prior to this, Papadakis was the vice president for planning and advancement with the Commonwealth Corporation in Boston, where she also served as the vice president and director for the Center for Workforce Innovation and as the director for program services. Papadakis also owned and operated a small business, a restaurant, and entertainment venue in Worcester, Massachusetts. She began her career as a therapist, career counselor, and Adult Basic Education instructor. Papadakis earned her B.A. in psychology from Clark University in 1980, and M.A. in counseling psychology from Assumption College in 1982. Papadakis has served on the boards of a number of local, state, and national organizations dealing with educational access and workforce development. In her local community, she has served on the boards of theatre organizations, community action agencies, voters’ rights, and youth services organizations.
Carol Quillen
Carol Quillen, Ph.D., has served as the 18th President of Davidson College since 2011. Quillen’s “Transition to Impact” initiatives and her support of student-and-faculty collaborative research allow students to produce new knowledge, whether working with scholars in the classroom or entrepreneurs in the community. She has affirmed Davidson’s commitment to educational excellence by cultivating partnerships that help identify students from all backgrounds whose talents enrich the community and whose leadership as graduates will transform the world. A respected scholar and accomplished administrator, she arrived at Davidson from Rice University, where she served as vice president for international and interdisciplinary initiatives. Quillen has been tapped to lend her passion and skills to national efforts on college access and affordability. She was appointed to President Obama’s Advisory Council on Financial Capability for Young Americans. On the Davidson campus, she emphasizes that equal educational opportunity must be real and meaningful. Through the Davidson Trust, the college practices need-blind admission and meets 100 percent of demonstrated need for all students through a combination of grants and campus employment, with no packaged loans. Quillen serves on the board of directors of the National Alliance of Public Charter Schools, the Levine Museum of the New South, and the National Humanities Center. She earned a B.A. in American history from the University of Chicago, graduating Phi Beta Kappa with special and general honors, then received a Ph.D. in European history from Princeton University.
Chris Roy
Senior Director of Learning Services
Chris Roy is the Senior Director of Microsoft’s Learning and Readiness Team, a training and skills development organization reaching millions of Microsoft customers, partners and employees worldwide with innovative learning products and services that helps maximize the use of Microsoft technologies to realize their full potential. Learning empowers every person and organization on the planet to achieve more. Chris oversees the learning product strategy, channels and learning engines of a comprehensive line of products and programs that include Microsoft Certifications, Microsoft’s authorized Learning Partner program, Online Training, Learning Sciences, Strategic partnerships and other hosted learning services. Chris’s team brings world class learning experiences to employees, partners & customers by leveraging industry best practices and Learning Sciences to deliver the right learning products and programs to narrow the skills gap. Chris has spent the last 25 years in the education industry and focuses on innovation in learning. Prior to his current role, Chris was President of Sales for the largest New Horizons franchise located in the Northeast, a position he chose upon the sale of his business, United Training. Chris was the Founder and President of United Training, a technical training consortium for over 10 years. An organization he started to help scale his Massachusetts based training company, Pinnacle Training Corporation. Chris holds advisory and board positions in multiple education industry companies.
Andreas Schleicher
Director for the Directorate of Education and Skills
Andreas Schleicher is Director for Education and Skills, and Special Advisor on Education Policy to the Secretary-General at the Organisation for Economic Co-operation and Development (OECD) in Paris. As a key member of the OECD Senior Management team, Schleicher supports the Secretary-General’s strategy to produce analysis and policy advice that advances economic growth and social progress. He promotes the work of the Directorate for Education and Skills on a global stage and fosters co-operation both within and outside the OECD. In addition to policy and country reviews, the work of the Directorate includes the Programme for International Student Assessment (PISA), the OECD Survey of Adult Skills (PIAAC), the OECD Teaching and Learning International Survey (TALIS), and the development and analysis of benchmarks on the performance of education systems (INES). Before joining the OECD, Schleicher was Director for Analysis at the International Association for Educational Achievement (IEA). He studied Physics in Germany and received a degree in Mathematics and Statistics in Australia. He is the recipient of numerous honors and awards, including the “Theodor Heuss” prize, awarded in the name of the first president of the Federal Republic of Germany for “exemplary democratic engagement.” He holds an honorary Professorship at the University of Heidelberg.
Elizabeth Shuler
Elizabeth Shuler is the current secretary-treasurer/chief financial officer of the AFL-CIO, one of three top-level officers for the federation and the first-ever woman elected to the position. Coming from Portland, Oregon, Shuler has been at the forefront of such progressive labor initiatives as green jobs programs and the fight for workers’ rights for many years, starting as a political activist and an organizer at the local union level. Prior to her election as secretary-treasurer of the AFL-CIO, Shuler worked her way up through the ranks of the International Brotherhood of Electrical Workers (IBEW), from Local Union 125 in Portland to the executive leadership at the international headquarters in Washington, D.C. Today, as chief financial officer of the federation, Shuler chairs the AFL-CIO Executive Council Committee on Finance, oversees the federation’s internal operations, and leads the federation’s young worker and women’s initiatives and its repositioning efforts. Secretary-Treasurer Shuler also represents the AFL-CIO on various boards and committees, such as the AFL-CIO Housing Investment Trust and the Women’s Committee of the International Trade Union Confederation.